We pride ourselves on getting your order out the same day! If the product is out-of-stock, you will be notified when it will be in. You will also receive an e-mail letting you know when and how your order shipped.
If you have any questions, Call us or e-mail us directly at firstname.lastname@example.org and we will answer your questions within 24 hours.
STB Body Logic, Inc. / DBA: Body Logic
11700 Preston Rd Ste. 660-637
Dallas, TX 75230
1) We ship all orders either Fed Ex or United States Postal Service. We offer FREE shipping on all product orders over $269.00 within the contiguous United States. This excludes any over sized items.
Orders for Alaska, Hawaii or APO/AP addresses please call for shipping quote.
A shipping charge of $9.50 will be calculated at the time of all other orders and added to the final cost. We do not take responsibility for late shipments due to Fed Ex or Postal delivery errors, but will assist you in anyway to track your package. There are no refunds due to shipping errors. No International orders.
If an address correction has to be made to a shipment due to customer error, and Fed EX or USPS charges a fee for that correction, then the customer will be charged that fee.
2) Return Policy: We accept returns of new, unused product, in the original packaging within 20 days of purchase. Customer is responsible for the return shipping costs. Items over 30 days may not be returned. You can exchange or receive Store Credit for full value if returned within 20 days and in resell-able condition. After 20 days all returns are subject to a 20% restocking fee. No refund or returns of sale items or special orders. Thank You!
3) Missing/Defective/Damaged Products: We do recognize that occasionally a loss package happens please notify us with in 7 days so we can attempt to locate the package for you. Defective or damaged package can also happen. Please inspect all items upon receipt. Call us immediately, within 5 days of purchase to report any damage. Retain packing slip and all packing material. We will replace or repair the item at no cost to you if returned within 30 days of receipt. Call Customer Service at 214-378-6100.
4) Non Returnable Items: For health reasons, we cannot accept returns on opened products. No returns on washed linens or used items.
5) Sales Tax only applicable to Texas residents. A sales tax of 8.25% will be added to all orders shipped to a Texas address.